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This document is an electronic record in terms of the Information Technology Act, 2000 & rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by an inputer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for NA-KA or usage of Please read the following terms and conditions very carefully as your use of the service is subject to your acceptance of and in compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regarding Maison NA-KA of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In using the service, of Maison NA-KA you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website/app. If you want to ask us anything about these terms & conditions or have any comments or about our website/app please email us at


Terms & Conditions for Maison NA-KA credits

  • Balance in Credits can be redeemed for merchandise in the form of a coupon code at website/app

  • By using coupon Credits, you agree to all Terms & Conditions for Credits.

  • Balance in Maison NA-KA coupon Credits is not redeemable for cash.

  • Balance in Maison NA-KA Credits must be utilized by indicated expiry date. The expiry date of individual line items under Maison NA-KA Credits cannot be extended under any circumstances.

  • No two coupon credit codes can be used simultaniously.

  • Maison NA-KA Limited shall not be liable and responsible for any unauthorized and/or fraudulent purchase/s made using Maison NA-KA coupon credits. The holder of the Maison NA-KA coupon Credits account shall be solely responsible for the safe custody of the coupon code and the credentials.

  • The order of redemption of individual line items in Maison NA-KA coupon Credits is based on the nearest date of expiry. This cannot be changed.

  • Maison NA-KA reserves the right to amend the terms & conditions at its discretion without prior notice.

  • Dispute/s subject to Mumbai jurisdiction.


Payment Terms

  • You agree to pay the price applicable for the product or service on our website/app ( and the Maison NA-KA Limited mobile applications for shopping at the time you submitted your order (Product Price).

  • All payments are non-refundable (except as expressly by Maison NA-KA set forth in the Terms and Conditions).



Ownership of Rights

All rights, including copyright, in this website/app are owned by or licensed to Maison NA-KA. Any use of this website/app or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use is prohibited without the permission of Maison NA-KA. You may not modify or distribute something on this website/app for any purpose.


Accuracy of Content and Invitation to Offer

Maison NA-KA has taken every care in the preparation of the content of this website/app, in particular, to ensure that prices quoted are correct at the time of publishing and all products have been fairly described. All prices are displayed inclusive of all taxes. Please note the custom duty charges to any respective buyer country shall not be borne by Maison NA-KA. The customer has to pay for it themself.

Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website/app. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Maison NA-KA disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website/app. Maison NA-KA shall not be liable to any person for any loss by Maison NA-KA or damage which may arise from the use of any of the information contained in any of the materials on this website/app.

All products/services and information displayed on ("Website/app" or "") constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. reserves the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by and the balance would continue to be on offer to and reserves the right to accept or reject such balance order. No act or omission by Maison NA-KA on of prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.


Eligibility to Use

Use of the Website/app is available only to persons who can form legally binding contracts under applicable law. Persons who are "inpetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website/app. If your age is below 15 years you are prohibited to use/purchase/contract from/with this website/app.  maisonnaka,com reserves the right to terminate your order and refuse to provide you with acceptance by MaisonNA-KA to the website/app if discovers that you are under the age of 15 years. The website/app is not available to persons whose usage has been suspended or terminated by for any reason whatsoever. If you are purchasing as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website/app are directed solely at those who acceptance this web from India. Those who choose to access this website/app from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. will deliver the products however will not be liable for any claims relating to any products ordered from outside India.

Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of you agree to be bound by the Terms and Conditions.

Account and registration obligations

Your Information is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our offices. We will protect your Information in accordance with our Privacy Policy. If you use the Website/app, you are responsible for maintaining the confidentiality of your purchase and credit codes and any activities that occur under your action. Maison NA-KA shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your code or order information. If you know or suspect that someone else knows your details or suspect any unauthorised use of your order you should notify us by contacting us immediately by email provided in the beginning of this agreement. If has reason to believe that there is likely to be a breach of security or misuse of the Website/app,  we may suspend your credit code or order without any liability to does not want to receive confidential, proprietary or trade secret information through this Website/app (excluding information related to any order you submit). Please note that any information, materials, suggestions or ideas sent to will be deemed non-confidential. By submitting any such information, you are granting an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, and idea for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or unless we first obtain your permission or otherwise are required by law to do so

You also agree and confirm:

  • To provide true, accurate, current and complete information about yourself as prompted by Maison NA-KA  form or guest details form (such information being the "Registration Data").

  • To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, has the right to indefinitely suspend or terminate your order and refuse to provide you with access to the Website/app.

  • That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by for redelivery shall be claimed from you and you shall pay such cost.

  • That you will use the services provided by, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website/app and transacting on the Website/app.

  • You will provide authentic and true information in all instances where such information is requested of you reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), has the right in its sole discretion to reject the order and debar you from using the Services of and or other affiliated website/app without prior intimation whatsoever.

  • That you are accepting the services available on this Website/app and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website/app.

  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale and invitation of offer included in the item's description.

Usage Restrictions

You shall not use the Website/app for any of the following purposes:

  • Discriminating, any unlawful, harassing, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material

  • Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

  • Gaining unauthorised access to other computer systems.

  • Interfering with any other person's use or enjoyment of the Website/app

  • Breaching any applicable laws;

  • Interfering or disrupting networks or website/app connected to the Website/app

  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Quantity restrictions reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same person, the same credit/debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. also reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.

However, in some cases where the order quantities are large, we may verify in order to ensure your security, to confirm that you have indeed ordered for these items

Exactness not guaranteed

Maison NA-KA hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user.

Pricing information

While strives to provide accurate product and pricing information, pricing or typographical errors may occur. cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of placing the order, or cancel the order and notify you of such cancellation. In the event that accepts your order the same shall be debited to your credit/debit card account and duly notified to you by email that the payment has been process. The payment may be process prior to dispatch of the product that you have ordered. If we have to cancel the order after we have process the payment, the said amount will be reversed back to your credit/debit card account.

Prices and availability are subject to change without notice.

Cancellation by

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit/debit card has been charged, the said amount will be reversed back in your Card Account

We will seek authorisation on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorisation on your card from your Card, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured/charged. If however the same is charged to your card/bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. reserves the right to capture/charge your card to the full or partial authorized amount for the concerned order.


Cancellation of fraudulent orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, reserves the right to cancel pending and future orders without any liability. also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website/app and stock unavailability. We may also require additional verifications or information before accepting any order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.


Returns/Exchange through courier collection

Any refund against a return request made to customer support, and collected by courier from the delivery address where the item was originally delivered, shall be processed only upon receipt of the merchandise in unused condition, along with the original invoice and tags.

After the merchandise is received by, and subject to verification of the purchase and condition of merchandise we shall process a refund/exchange within 10 working days of receipt of the merchandise.

Refunds of payments charged to the Cardholder's credit/debit card will only be credited back to the Cardholder's credit/debit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder's credit/debit card account as that is managed by the Cardholder's bank.

Some items can only be returned through courier collection process.


Financial details

You agree, understand and confirm that the credit/debit card details or other financial details provided by you for availing of services on will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned/obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not stored by will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy


Fraudulent/Declined transactions and Maison NA-KA acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website/app fraudulently. and its associated partners including banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website/app and any other unlawful acts or acts or in breach of these terms and conditions


Electronic Communications

When you visit the Website/app or send emails to us, you are communicating with us electronically. You consent to receive communicating from us electronically. We will communicate with you by email or by posting notices on the Website/app. You agree that all agreements, notices, disclosures and other communication that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Colors/Taste profile

We have made every effort to display the colour/description of our products that appear on the Website/app as accurately as possible. However, as the actual colors you see will depend on your monitor/individual liking, we cannot guarantee that you will find the information to be accurate.


Reviews, feedback, submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to on or by this Website/app or otherwise disclosed, submitted or offered in connection with your use of this Website/app (collectively, the "Comments") shall be and remain property. Such disclosure, submission or offer of any comments shall constitute an infringement to of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments and or images you submit for any purpose whatsoever, without restriction and without compensation to you in any way. is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay you any compensation for any comments; or (3) to respond to any comments. You agree that any comments submitted by you to the Website/app will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the Website/app will be or contain unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial, solicitation, chain letters, malware mailings or any form of 'spam'. does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the Website/app. You grant the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify and its affiliates for all claims resulting from any comments you submit. and its affiliates take no responsibility and no liability for any comments submitted by you or any third party.

COPYRIGHT & TRADEMARK and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, procedures, technology, content and other materials, which appear on this Website/app. According to this Website/app does not confer and shall not be considered as conferring upon anyone any license under any of or any third party's intellectual property rights. All rights, including copyright, in this website/app are owned by or licensed to Any use of this website/app or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of MAISONNAKA.COM. You may not modify, distribute or re-post anything on this website/app for any purpose.

The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks Maison NA-KA . All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website/app. Access to this Website/app does not authorize anyone to use any name, logo or mark in any manner.

References on this Website/app to any names, marks, products or services of third parties or hypertext links to third-party website/app or information are provided solely as a convenience to you and do not in any way constitute or imply endorsement, sponsorship or recommendation of the third party, information, product or service. is not responsible for the content of any third party website/app and does not make any representations regarding the content or accuracy of material on such website/app. If you decide to link to any such third party website/app, you do so entirely at your own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website/app (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website/app for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website/app or any related software. All software used on this Website/app is the property of or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Website/app may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website/app is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks and/or other intellectual property owned, controlled or licensed by, one of its affiliates or by third parties who have licensed their materials to and are protected by Indian and international copyright laws. The implication (meaning the collection, arrangement, and assembly) of all Contents on this Website/app is the exclusive property of and is also protected by Indian and international copyright laws

Objectionable material

You understand that by using this Website/app or any services provided on the Website/app, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable.

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